Forms are available online at http://www.archives.gov/research/orderonline.html. The site requires that users register and pay with a credit card. Using Order Online, researchers can order copies of passenger arrival records; copies of specific pages from the Federal census; copies of Eastern Cherokee applications; copies of Federal land entry files, Federal military pension files for the Revolutionary War through the Civil War; and military service records for the Revolutionary War through the Spanish American War.
The archives will continue to accept paper forms. Paper forms can be ordered by email to inquire@nara.gov or by calling the toll free number, 1-86-NARA-NARA (1-866-272- 6272).